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Central Coast Leagues Club has been made aware of a cybersecurity incident involving a third-party IT provider used by it and commonly used by hospitality venues, including a number of clubs. There have also been reports in the media referring to several clubs and hospitality venues, including Central Coast Leagues Club.
The impacted provider supplied technology and services to assist us with our Club sign-in process from June 2021 to February 2023. Central Coast Leagues Club has not used this provider since February 2023 and continues to not utilise the services of the third-party IT provider in question. The products used have been removed from the Club.
While limited information is currently known, we understand that some personal information of members and visitors of clubs may have been compromised. We are, of course, concerned and are taking urgent action to protect our members, guests, and patrons.
We can advise that the appropriate authorities have been notified by the third-party IT provider and Liquor and Gaming NSW has also been advised by ClubsNSW.
We wish to assure club members and guests that additional updates will be provided once further details are confirmed. In the interim, club patrons are advised to take extra caution when reviewing emails or texts and to avoid clicking on any suspicious or unfamiliar links.
Please contact privacyofficer@cclc.com.au to discuss the matter further.
Edward Camilleri
Chief Executive Officer
Central Coast Leagues Club
Central Coast Leagues Club has been made aware of an incident resulting in the unauthorised access of some of our customers personal information by an external IT provider.
Our club and the NSW Police are conducting an urgent investigation into this matter and working to determine if any of our customers have been impacted.
If you have been impacted, we will notify you shortly and provide you with the most up to date advice.
Stay vigilant
Be particularly wary of scam calls, texts, or emails and do not click on suspicious links.
If you receive suspicious communication from our club, especially messages you did not expect, do not click on any links, or provide any personal information. Contact us directly to confirm the correspondence is legitimate.
If you receive any correspondence that includes your personal information and/or credential identifying numbers, take a few moments to verify the source.
Want to talk to someone or get further guidance?
ID Support NSW, part of the NSW Government, provides easy access to support and identity recovery assistance to the people of NSW.
Their team is available to assist all those who have been affected by this incident to reduce the risk of identity theft.
You can contact ID Support NSW by phone at 1800 001 040 or through their online form at nsw.gov.au/id-support-nsw. The team is available Monday through Friday from 9 a.m. to 5 p.m.
Alternatively, you can go to nsw.gov.au/id-support-nsw for information on how to recover your identification documents.
Emergency contacts
Call 000 now if you or someone you know is in immediate danger as a result of personal information being compromised.
If you or someone you know is the victim of family and domestic violence, call 1800 737 732 or visit the Services Australia website for support.
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