Central Coast Leagues Club is committed to and actively practices Responsible Service of Alcohol (RSA). Our service staff have been trained in responsible practices which aim to minimise negative social impact of alcohol consumption and ensure alcohol is enjoyed in a responsible manner at Central Coast Leagues Club.

Minors, or under 18’s, are permitted to enter and remain in the Club in line with the following conditions. Minors must:

• remain in the company and immediate presence of a responsible adult, such as a parent or guardian or another person who is standing in as a parent;
• under NO circumstance possess, consume or attempt to purchase any form of alcoholic beverage;
• adhere to Club signage regarding restricted areas; and
• leave the Club when the Member does and no later than 22:00.

Minors are not permitted to enter or remain in bar areas of the Club unless they are accompanied by a responsible adult and must not approach bars, use or operate gaming machines on Club premises.

Upon a responsible adult entering the Club with a Minor, it is clearly understood and acknowledged both will comply with the foregoing conditions of entry at all times which underpins the Clubs strict policy on minors and the absolute restriction on the service, supply and consumption of alcohol to minors.

It is also understood that if any of these conditions are not adhered to, Club staff reserve the right to ask the Minor and the responsible adult to leave the premises immediately and will contact Police to report the incident.  

The Club is committed to providing safe, socially responsible and supportive environment where the potential harm associated with gambling is minimised. Central Coast Leagues Club is a member of ClubSAFE; a program providing expert services to mitigate problem gambling.

Wristbands will no longer be provided to all members and guests under the age of 25. 

Central Coast Leagues Club is committed to providing you with the highest levels of customer service. This includes protecting your privacy and keeping you informed of our privacy policy.

Scope
Central Coast Leagues’ Club Ltd (“CCLC” or “the Club”) Members and Guests Code of Conduct is designed to ensure that all visitors to the club are respectful of all others including staff. These guidelines, listed below, but not limited to allow members, guests and staff to enjoy their time and work in a safe, respectful, cohesive and welcoming environment. It is the responsibility of all members and guests to uphold these expectations, and to respectfully address any concerns or conflicts that may arise. By working together to maintain a respectful and courteous environment, the club can be a welcoming and inclusive space for all.

Guidelines
1. Dress code
Members and guests are expected to dress appropriately and in accordance with the dress code policy of the club. Clothing that is offensive, or promotes violence, racism, or other forms of discrimination is not allowed. Managers will have discretion and the final say on the dress code.

2. Respectful behaviour
All members and guests are expected to behave in a respectful and courteous manner towards each other and the club’s staff.

3. Harassment and Bullying
Bullying and harassment is prohibited on club premises, and all members and guests are expected to refrain from engaging in this behaviour. Bullying and harassment can take many forms, such as verbal, physical or online abuse, intimidating behavior, or exclusion, and can have serious negative effects on the victims.

4. Prohibition of sexual harassment
Sexual harassment is prohibited; Members and guests will be held responsible for any sexual harassment towards others including staff and are required to cease these behaviors immediately upon their awareness. Sexual harassment can include any situations where someone feels uncomfortable by a sexual misconduct directly or indirectly. Prohibiting sexual harassment is an important measure to ensure a safe and respectful environment for all members, guests and staff. Sexual harassment can take many forms, including unwanted sexual advances, comments or gestures, and can occur in various settings such as the workplace, social events, or online platforms. It can have serious consequences for perpetrators and victims including externally from the club.

5. Responsible drinking
Members and guests who consume alcohol are expected to do so in a responsible manner. This includes not becoming intoxicated and not causing any disturbances. Consumption of alcohol is not an excuse to breach any section of the Members Code of Conduct. The club may refuse service to any member or guest who appears to be intoxicated. The Club is an active member of the Brisbane Water Liquor Accord in partnership with other licensed venues, local businesses, local council, police and government departments to develop practical solutions to address alcohol-related issues, anti-social behaviour and violence in the local area.

6. Compliance with club policies
Members and guests are expected to comply with all club policies, including those related to smoking, gambling, minors in premises and the use of club facilities.

7. Prohibition of illegal activity
Members and guests are prohibited from engaging in any form of illegal activity while on club premises. This includes the use or possession of illegal drugs. Any member or guest found to be engaging in illegal activity will be reported to the police.

8. Use of club facilities
Members and guests are expected to use club facilities in a responsible manner. This includes not causing damage to club property, not disrupting the enjoyment of other members and guests, and following all safety guidelines.

Reporting procedures
Report non-compliance matters to the manager on duty, the CEO or to the club’s HR department HR@cclc.com.au. By reporting non-compliance, the club can take the necessary steps to investigate the incident, take appropriate action, and prevent it from happening again.

Consequences for non-compliance
Where conduct is considered unbecoming of a member or prejudicial to the interests of the Club, disciplinary action will be taken in accordance with section 9.2, 9.3, 9.4 and section 10 of the Clubs Constitution. Members and guests who do not comply with the club’s code of conduct, or the club policies, may be asked to leave the premises. Members of the Club may face suspension or revocation of their membership. In serious cases, the police may be called. The consequences for non-compliance are in place to maintain the club’s standards and ensure the well-being of its members, guests and staff.